Talk:Tutorial: Troubleshooting/@comment-202.169.235.105-20151014045628

so... a question since my problem don't seem to be covered here

I've been playing for a while now, and haven't had much problem, but from today morning I can't login to DMM, it always says user id/password incorrect, even after resetting my password and using the new password, looked around I still can't find any clue on why this happens. To be specific, I usually leave my computer on so I never needed to log back in, but since my computer is acting up, I turned it off last night, so I had to login again this morning, and then problem came

details : tried logging in from Chrome -> cleared Cookies and Cache -> uninstalled KC3Kai -> tried from Firefox, all of these failed

But strangely, logging in from incognito (Chrome) works (and I can play from there, naturally without being able to use KC3Kai, so kind of troublesome), help please?