Talk:Tutorial: Proxy Connection/@comment-25189003-20140725092809/@comment-3235713-20140725151123

Don't know if this will help but I've seen a few admiral back in TW/HK here did send enquiry e-mails to DMM in English and Japanese,

(If the following violates the wiki's rule, let me know and I'll remove it)

Go to the DMM main page and find the support page, find the enquiry page, and tell them what happened.

The trick is that never let them know you are non-Japan based(obviously), so you either ask someone to help you send a Japanese enquiry e-mail and tell them you've been hacked/have your account stolen, or type in simple yet understandable english and tell them you are a foreigner living in Japan and blahblahblah...

They should process and reply within a week and you may need to provide credentials you used to create the DMM account IF they ask you to.

If you have bought anything on the kankore shop with credit card, you may need to provide that as well.(AFAIK other payment ways like webmoney will not require this)

Hopefully they understand that your trouble and give you back your fleet.