Talk:Tutorial: Troubleshooting/@comment-24816414-20170819121843

Hello guys, for some reason since yesterday I can't play the game. Here are the details of my situation: I play using google chrome and the kancolle command center kai extension. Until yesterday everything was okay but it suddendly died and now when I try to play I get a white screen and nothing appears. When I go to the console I get this error "Failed to load resource: net::ERR_TIMED_OUT" so_sg.js. I think this has to do with the flash...

I have followed the instructions I read in the kancolle kai extension and others pages I read. I also read that google are messing with the flash recently since the version 55 if I remember correctly. Anyways, I did the following things:

-Try to play kancolle directly from dmm.com ->the same happens. White screen.

-Update the chrome ->Nothing.

-use the chrome//flags options to give priority to flash over html. ->Nothing.

-I read that chromium is better to play than chrome so I uninstalled my chromium (I use it to play granblue fantasy) installed chromium from 0, instaled kancolle kai app and the flash player. Updated all of them to the latest version and still nothing.

This is unrelated to kancolle but as I said, I also play granblue fantasy in my chromium and it stopped working too.

I don't know what else to try. I would thank you if you could help me to fix this problem, or if you know of another way to play the game besides de "kancolle command center kai" app.

Thank you in advance guys.