Talk:Tutorial: Troubleshooting/@comment-25684337-20160209151533

Ah... I am losing my patient and getting mad now. Please, help me!

It happened about 5 days ago, till now. I cannot play Kancolle in a normal way.

I used KCV, and also tested on Chrome (KC3 kai), it was the same problem.

Whenever I open some menu in game, it was black out and stuck.

Like this:

start laptop >>> open KCV >>> black screen>>> F5 (or turn of KCV, then open again) >>> Game Start screen >>> click on the Game start button >>> black screen.

Turn of KCV and open again >>> Gaming (seeing and hearing my Nakarin as secretary ship) >>> click on Fleet menu >>> black screen

Like the photo on the right.

Then, turn of KCV and.... >>> click on Fleet menu >>> seeing my fleet. Then, if I click on resupply, changing equipments, docking... it will be black screen (or sometimes it works after a long time loading).

If I do something new, it will be black screen, then, refresh and I can do that. If I shut down my laptop, then it will repeat the f*cking black screen over and over.

My connection was good, I updated the last Adobe flash player, changed DNS between auto or 8888-8844, used the latest KCV/Chrome. I even asked my friends with many locations and internet services and they were good. I played Phantasy Star Online 2 (SEA), Elswords (NA), World of Warships (SEA), League of Legend (NA) and had no problem with them, just ONLY Kancolle had the problem.

Ahhh event is coming and I am stuck with this problem. Please, help me!

Thanks for reading!