Thread:Tenkills/@comment-27412514-20160611112458/@comment-26272988-20160809164126

Hi there to you. Been in your situation and it really does suck. So in my case, I did called DMM by phone to get my issue fixed. Japanese is required, which I overcame that issue by asking my japanese speaking friend to contact DMM for me. Be aware that you should as much information as you got on your account to prove that you own the account. Such as when did you created your account, the DMM id (This one is a biggy) that is sent to your email when you first registered. If you had bought DMM points before with credit card, that would be great cause they could match your credit history (which I think is what really got me through that time).

Sorry for the late reply but I hope it helps.

I'll try to check my wall more often in case you still need help in near future