Board Thread:Questions and Answers/@comment-26998093-20151127065920/@comment-26998093-20151128214346

The steps I did

I then hit "forgot my passsword"

I am lead here and I enter my email

But I just get this email.

"Have you use DMM, and thank you.

Had application of the Reconfiguration of Password, but the E-mail address of the visitor was not registered with DMM.

Please apply in E-mail address enrolling in DMM again.

▼The reset of the Password is this place ▼ https://www.dmm.com/en/my/-/passwordreminder/

One forgetting the E-mail address which enrolled in DMM or the one that I cannot transmit and receive, please perform change application of the E-mail address from the following link.

▼The change application of the E-mail address is this place ▼ https://www.dmm.com/en/my/-/email-application/

Continuously DMM thanking you in advance.

When the contents mentioned above do not have an idea, please contact MyDMM Support Center. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ■　About Inquiries ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Hear the Inquiry to DMM in MyDMM Support Center.

A help page: http://help.dmm.com/en/ Inquiry: http://www.dmm.com/en/help/faq_support.html Support Phone Number (24 hours .365 days acceptance): Be 076-214-6737 WEB from 0570-088-335, IP telephone, PHS: http://www.dmm.com/en/ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ※Forbid Koto reprinting part of whole sentence / of an email transmitted by DMM without permission. Customer Support Center support only in Japanese."

Hitting the reset password link just leads back here, attempting to enter it just gives the same email, so that was why I attempted to use the change email button and just re-enter my email but thast doesn't work.

Is there absolutely anything I can try?