Board Thread:Questions and Answers/@comment-26580762-20170716175257/@comment-29735334-20170720015006

666Frank999 wrote: I been having the same problem since the last 2 updates of KC3改, the image of the game freezes, but the game it's still open and working as usual, If I click inside the game box I can activate options and hear the music and voices playing, It's just that the image froze for me Usually, closing the panel helps to unfreeze the image, but it will freeze again later. (Usually, if I switch between different tabs)

At least for me, if I turn off the special features of KC3改, even if I play with the panel open this won't happen So do you have the KC3改 Customizations on? If so, did you try turning off all of the Customizations? The map node markers, the subtitles, the translations, even the exit confirmation, turn all those options off. Then, open the panel and try playing.

If It still doesn't works, other options are to use KCV(Kancolle viewer) or Poi Viewer. (KCV it's a little outdated) I also confirm that I have been having exactly the same issue for exactly the same period. It usually occurs when I switch tabs when there is a moving image in the game tab. The image will freeze, but the music and voices are not. Activating buttons that will change the screen usually unfreeze it. Since I know where most of the buttons are, I can unfreeze it without having to close the panel. At first I thought it was flash player issue... but after hearing this, I will try if disabling customization solves this for good.

@ OP - Try clearing cache first and see if your situation improves. If it doesn't, check if you can still hear music and/or voices the next time it happens, and see if you can still click buttons in the frozen screen - because in that case, your issue could well be similar to mine.