Talk:Tutorial: Troubleshooting/@comment-26151299-20150227133906

can someone help me please :(, Recently ,i coulndt play kancolle because of cat screen problem , its been few weeks since i get the roblem my buddy also get same problem and he event thinking to retire if this problem keep occured

i do some research and i get the conclusion that this is cause by OS ( operation system ) because of several reason:

1.My Classmate can play it without any problem ( His OS WIN 8 PRO 64-Bit and have DIFFRENT ISP with me ) 2.My Cousin can play it without any problem ( His OS WIN 7 64-Bit and have SAME ISP wth me ) 3.My Buddy cant play it just like me ( His OS WIN 8.1 32-Bit DIFFRENT ISP WITH ME )

My OS is WIN 8.1 PRO 64-Bit

However 3 days ago i ask another friend  to try Login with his laptop since he just buy new laptop and his new laptop EXACTLY same with me ( ASUS X453MA With SAME  OS )  He SUCCESSFULLY play without any problem, this make me even more confused Since his laptop is "Cloning" of mine ( i spend 3 hour finding the difffrent between our laptop by checking every setting, the diffrent is only few certificate and  java , but after that i install java too )

i already try to Ping KC server and i get Request Timed out BUT! , just like what i said above my cousin can play it without any problem so ISP Isnt the one to Blame

ive try to login with every browser and try all things in this wiki troubleshoot page ( Except contacting ISP Ofc )  and its not fix the error

i try with every browser and still Error

i Update all windows update and still Error

i already set my computer clock into right time

i never use any APP like KCV or KCT since i think they use IE as their default browser

Please someone help me for now i only able to play 2 hours / 2 day at internet cafe



i post this  screenshot because i suspect the problem located at those script

Please someone help me :(, thanks for reading this  and sorry for my bad english