Talk:Tutorial: Troubleshooting/@comment-73.148.227.89-20151206205632

I can't access my main computer at the moment, so I tried playing Kancolle on a different machine. I logged into my DMM account and started up the game on this new computer without issue, VPN and DMM cookies and all, but the game treats me as if I were a new player. My game account information just isn't there and I'm forced to start from scratch again.

I've tried with and without the VPN and cleared browser cache multiple times. Google isn't helpful here, either.

Does anyone have experience with accessing the game from a different computer and has run into this issue? Please help.