Talk:Shop/Purchasing/@comment-36.84.3.242-20151113052918/@comment-26091666-20151113055202

Have you tried switching the site to English? That is probably the easiest way.

To do it via Japanese you need to:
 * move your mouse cursor to "マイページ" button at the top right corner of DMM site. Second icon from right.
 * Under "アカウント" section (close to bottom right of that window) click on "お客様情報" button.
 * Look at the following screenshot on the right for clues, especially areas highlighted in red squares/rectangles and have red letters written either above or below it.