Talk:Tutorial: Troubleshooting/@comment-65.183.228.89-20151009122418/@comment-84.90.161.45-20151009130233

You can try, but don't expect miracles. You have to prove that it is your account, but without the email it will be hard.

How long have you been playing? Did you ever buy anything in game? Consider creating a new account by yourself. You'd be giving up on your old account and all you invested in, and start from scratch. If you do, make that a lesson for you to start playing from login.

I know nothing of japanese, to me it's all a bunch of written symbols with no specific meaning, yet I managed to create my account and win the lottery, with help from online translators. It's a bit of work, but not that hard. I even successfully bought stuff in game, first from the DMM website itself, and later through Rakuten (DMM no longer accepts my debit card).

All the knowledge required to make it happen is in this wikia. Good luck.