Talk:Tutorial: Troubleshooting/@comment-26340617-20161022053817

Ok I've given up trying to find out answers about the lag problems I've been having in KC. So at least anyone smarter than I am could I ask some advice on how to report the issue to my ISP provider..like what should I say apart from "this flash-based game from Japan often lags while I can surf other sites with no problem and even run youtube with no lags."

The last time I called them their best answer is to upgrade my plan to a higher bandwidth..Would you think that would work? Probably not..it's probably an isolated case but I never got an answer.

So I suppose I'd need I know some terminologies or the whatnots..If it's malware I used malwarebytes to scan my PC and it couldn't find anything..but I guess it might if I bought the premium edition eh?

I'm just going to say the new things I've done and even reading back on that post I made before and reply made there.

So tried VPN to test the connection. Like before using VPN to play KC is much more slower than using my own connection. Plus it's much worst if I tried surfing other sites.

so if getting help from my ISP provider doesn't solve it so I should rather change my provider or play KC somewhere else. Because I don't know how effective would it be to send a letter to DMM.com and writing to them in English..

I've been a complete dick here and I apologize if I acted as such instead of calmly sorting this up.